Tag Archives: Customer Service

Customer Service Pep Rallies

Interactive Dynamics recently facilitated Customer Service Pep Rallies for Dulles Int’l Airport and Reagan National Airport. The “Rallies” focused on pumping up and motivating employees to deliver exceptional service to everyone passing through the airports. Everyone attending (DCA had approx … Continue reading

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Incredible Customer Service?

We’ve all heard the stories. Nordstrom giving a full refund to a customer on a set of tires, even though Nordstrom does NOT sell tires. LL Bean or REI giving a customer a full refund on a 20 year old … Continue reading

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