Cookie & Privacy Policy


Last Updated: 8/29/2024

Your privacy is important to us. This Cookie and Privacy Policy explains how Interactive Digital Solutions ("we," "us," or "our") collects, uses, and protects the personal information you provide on our website, TeamIDS.com ("the Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of information:
Personal Information: When you fill out a form on our website (e.g., contact form, support ticket submission), we may collect personal information such as your name, email address, phone number, and any other information you choose to provide.
Non-Personal Information: We automatically collect non-personal information, including browser type, operating system, pages visited, and the time and date of your visit, through the use of cookies and similar technologies.

2. Use of Information
We use the information we collect for the following purposes:
To provide and improve our services.
To communicate with you and respond to your inquiries.
To analyze usage patterns and improve our website.
To manage support and customer service requests.

3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:

What are Cookies? Cookies are small text files stored on your device when you visit our Site. They help us understand how you use the Site and remember your preferences.

Types of Cookies We Use:
Essential Cookies:
These cookies are necessary for the Site to function properly and cannot be disabled.
Performance and Analytics Cookies: We use Google Analytics to collect information about how visitors use our Site. This helps us improve the Site's functionality. Google Analytics collects information such as your IP address, device type, and browsing behavior. For more information on how Google uses data, visit Google's Privacy Policy.
Marketing and Advertising Cookies: We use HubSpot to manage marketing activities and analyze website traffic. These cookies help us understand your preferences and interests.
Managing Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist us in operating the Site or providing our services, but they are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices
You have the right to:
- Access and request a copy of your personal information.
- Request correction or deletion of your personal information.
- Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at hello@teamids.com.

8. Changes to This Policy
We may update this Cookie and Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new terms.

9. Contact Us
If you have any questions or concerns about this Cookie and Privacy Policy, please contact us at:

Interactive Digital Solutions
14701 Cumberland Rd. #400
Noblesville, IN 46060

hello@teamids.com

(317) 770-3500