At IDS, everything we do revolves around you, our client. Our focus is bringing your ideas into reality through unmatched expertise and true professional audiovisual services. Here’s how we deliver and why we stand above the rest.
If it’s complicated, it’s a failed integration.
Your goals drive our work.
There are no weak links in our chain.
We’re our clients' best partner.
At IDS, we take immense pride in our work. Every project is a personal commitment to excellence. Our perfectionist approach means it does us no good if it doesn’t meet our high standards of quality and precision.
We start by discussing your unique requirements and challenges.
Your vision is our blueprint.
Our expert team brings your vision to life.
Your vision is our blueprint.
At IDS, our entire team is given a voice at the table, especially those who spend the most time with clients. This unique approach ensures that our people are the face of our company and the drivers of our proven process. Their involvement at every level ensures that your needs are understood and met with the highest of standards.
We are more than just an AV integrator; we are your trusted partner in delivering professional audiovisual services that create effective, user-friendly solutions that empower your business. Our approach is about you, every step of the way.
IDS provides a comprehensive range of AV and video communication solutions, including consultation, design, implementation, telehealth integration, and managed services for various industries, such as healthcare, enterprise, government, and education.
Our integration focuses on the understanding that every room and space is different, including the challenges our team faces. Overcoming these challenges in order to complete the project at hand is what our team does best, not only because of their knowledge and experience, but also due to our team’s high level of confidence. There are no weak links in our chain – you can count on our team.
IDS stands out due to our client-centric focus, holistic approach, and our nonstandard practice of involving our entire team, especially the boots on the ground, in the decision-making process. Most integrators have a retail-type relationship with their clients; that is not us – ours is more.
IDS provides continuous support and proactive maintenance, along with ROI analytics and industry adaptability to ensure your systems remain cutting-edge and efficient. Most of the time our team is proactively resolving issues before you even know about them.
Absolutely. Our tailored approach ensures that each solution is customized to fit your environment and specific requirements, providing a consistent and superior experience across all rooms. Unlike other integrators, we don’t believe in one size fits all. Your needs and environment are unique to you, so the solution will be too.
We’re excited to work with you! Here’s how our process typically begins:
Initial Consultation: We’ll meet to discuss your needs, goals, timelines, and budgets. Following this, we’ll provide a detailed scope of work and services.
Contractual Agreement: Once an agreement has been reached and signed, a team best suited for your project will be assigned.
Team Assignment: You’ll meet your IDS team and be introduced to our project management process, with a dedicated account manager serving as your single point of contact throughout the project.