Seamless Telehealth Integration for Enhanced Patient Care

Our comprehensive planning, design, and support services create a positive and unified experience for end users, enabling providers to focus on patients, not technology.

Bridging the Gap Between Patients & Providers

Our telehealth integration solutions are designed to create a cohesive and seamless experience for both healthcare providers and patients. We focus on implementing user-friendly, effective systems that allow providers to concentrate on patient care without being overwhelmed by technical complexities.

With IDS, your telehealth infrastructure not only simplifies care but also enhances it, turning technology from a source of frustration into a powerful tool. We bridge the gap between patients and providers, ensuring reliable connectivity to the hospital system, no matter where the patient is located—whether at home, on vacation, or in a healthcare facility.

Our solutions make technology a powerful ally for better healthcare outcomes.

Common problems we solve include:

  • Inefficient and complicated processes
  • Wasted time and redundancy
  • Fragmented and outdated technology
  • Lack of resources and limited IT staff
  • Compliance with healthcare regulations
  • Need for consistent and reliable telehealth solutions

Elevate Patient Care With Integrated Telehealth Solutions

Clients value our telehealth integration services for their ease of use and effectiveness. We offer solutions that are designed to meet your specific needs, from ready-to-use telehealth carts to expert EHR integration and support managed services.

Improved Patient Care & Access

Our solutions enhance patient connectivity and care, ensuring patients feel supported and that their care team is attentive, not distracted by technology.

Enhanced Efficiency & Productivity

We streamline workflows and reduce redundancy, allowing healthcare providers to focus on delivering high-quality care without distractions from complex technology.

Ready-To-Use Telehealth Carts

Our telehealth carts are designed for immediate deployment, enabling healthcare providers to quickly implement telehealth services without unnecessary delays.

Expert EHR Integration

With our extensive experience and trusted partners, we seamlessly integrate telehealth systems with your existing EHR, ensuring smooth, uninterrupted workflows.

Comprehensive Security & Compliance

We collaborate closely with your team to ensure that all security reviews and compliance measures meet regulatory requirements and your specific protocols.

Consistent Support for a Unified Experience

IDS provides ongoing support and maintenance, ensuring that every interaction is seamless, and your telehealth system consistently delivers a positive and unified user experience.

Boardroom with large video conferencing system on wall.

Ensuring Adoption: The Risks of Complex Telehealth Solutions

If a telehealth solution is too difficult to use, it won’t be adopted, leading to wasted time, redundancy, and a poor patient experience. Without proper integration, healthcare providers may face fragmented workflows, compliance issues, and increased operational costs. This can result in patients feeling disconnected, underserved, and frustrated with their care.

How We Work With You

At IDS, we pride ourselves on making the process of AV integration as simple and straightforward as possible. Our approach is designed to ensure that working with us is not only effective but also easy, allowing you to focus on your business while we handle the complexities of AV technology.

Four workers sitting in a conference room while talking to someone else on a video conferencing system.

Assessment and Planning

Comprehensive needs assessment and strategic planning to align telehealth solutions with your goals.

Design and Implementation

Unique design and seamless integration of telehealth technologies, including telehealth carts and virtual nursing systems.

Training and Support

Thorough training and ongoing support to ensure smooth operations and user adoption.

Maintenance and Optimization

Regular maintenance and updates to keep your telehealth systems efficient and current.

Empower Your Healthcare Facility with Robust A/V Systems

Discover comprehensive A/V solutions tailored for healthcare environments to improve communication and care coordination.

Your Partner in Building Patient Rooms of the Future

With years of experience and a comprehensive range of services, IDS is your trusted partner for telehealth integration. We offer end-to-end solutions, ensuring your telehealth system is efficient, compliant, and supported by our dedicated team, making us the ideal partner for creating advanced patient care settings.

FAQs

Find answers to frequently asked questions about our AV services.

Is your telehealth solution HIPAA compliant?

Yes, our telehealth solutions are fully HIPAA compliant. Our team is HIPAA trained to ensure the highest standards of data security and patient privacy.

Do you store data? What data do you store?

We store input data mainly. We use video and audio capabilities for monitoring and reporting purposes without recording or storing sensitive data. We do not transcribe data; our focus is on demonstrating system usage and identifying areas for improvement.

Can I use my own telehealth cart?

Yes, you can use your own telehealth cart. We can add a camera and a speakerphone to your cart or provide you with software to load onto your cart for seamless integration.

What types of telehealth devices do you support?

We support a wide range of telehealth devices, including our Virtual Care Series (VCS), which are our telehealth carts, as well as peripheral devices and telemetry integration.

How do you ensure the security of telehealth systems?

We implement robust security measures, including data encryption, secure access controls, and continuous monitoring to ensure the security of your telehealth systems.

What kind of support and maintenance do you provide?

We offer comprehensive support and maintenance services, including regular system updates, troubleshooting, and on-site and remote assistance to ensure your telehealth systems operate smoothly. We can manage it all or fill in where needed.

Still have questions about AV services or support?

Contact our team for further assistance.