How One Organization Upgraded Their Video Conferencing with IDS

Interactive Digital Solutions (IDS) provides video communication, AV integration, and managed services to organizations looking to improve communication and technology strategies. We design, deploy, integrate, and manage your projects throughout the whole process for a completely unique solution that works for you.   

How can you be sure IDS is right for your company? One of the best ways is hearing testimonial from another organization currently partnered with us. Don’t take our word for it. You can see the evidence yourself. We use case studies to demonstrate exactly how we handle projects to help you visualize what you can do with your own organization.  

In this full case study, you will learn how IDS helped one organization upgrade their video conferencing system.

The Problem

Emory University is a top-ranked private institution recognized internationally for its outstanding liberal arts colleges, graduate and professional schools, and one of the world’s leading health care systems. Located in Atlanta, Georgia, Emory University is known for its emphasis on enriched collaboration among its schools, centers and partners. In fact, university experts and scholars generate more than $574 million in research funding annually.

It was through this emphasis on collaboration and research that staff at Emory uncovered a need for a high-end desktop video conferencing system that could work with existing room-based systems and was HIPAA compliant. There was also a high emphasis on features such as Single Sign-On (SSO), encryption, and interoperability connections with mobile devices.

The Solution

Through IDS’ partnership with Internet2, Emory was introduced to the Flame solution and became one of the first early-adopter institutions to evaluate Flame through the Internet2 Net+ program. When the maintenance contract on their current legacy on-premise solution expired, they moved completely into the cloud with Flame.

“It was appealing to us to work with Internet2 and gain the advantage of preferential pricing with the Flame solution,” explained Brenda Rockswold, Academic Technology Specialist at Emory University, “we also liked the ability to take advantage of the Internet2 Infrastructure.”

With this ever-expanding user base what exactly are students, faculty and staff using this service for? The answer is a little bit of everything. “We have a variety of departments taking advantage of this service with new requests every week,” Brenda explained, “everything from medical grand rounds, Art History and Chemistry departments using the solution. We are really proud of the broad use of the system.”

The Results

Want to know the full results of this partnership? Read the full case study here, and find out how Emory University and Interactive Digital Solutions worked together to solve their problem.

If you’re ready to learn more about partnering with IDS, visit our Contact Us page now.