How One University Upgraded Their Video Conferencing Technology

Interactive Digital Solutions (IDS) provides video conferencing technology, AV integration, and managed services to organizations looking to improve communication and technology strategies. We design, deploy, integrate, and manage your projects throughout the whole process for a completely unique solution that works for you. 

How can you be sure IDS is right for your company? One of the best ways is hearing testimonial from another organization currently partnered with us. Don’t take our word for it. You can see the evidence yourself. We use case studies to demonstrate exactly how we handle projects to help you visualize what you can do with your own organization.  

In this full case study, you will learn how IDS helped one university upgrade their video conferencing technology.

The Problem

IDS and Arizona State University (ASU) have enjoyed an ongoing partnership that started with a traditional, on-premise video conferencing infrastructure and endpoints in various areas of the university. Over time, the video industry has evolved and as ASU is a top research university, it is essential to stay on the cutting edge of just about everything. In keeping with this tradition, ASU has transitioned its existing solution to a video service in the cloud.

IDS began developing a new service that would meet the need for educators to use video conferencing in the cloud. Partnering with Internet2 and deploying Vidyo as the backbone for the service, IDS developed a comprehensive solution known as Flame. As an early adopter of this technology, ASU began the first pilot installation and became deeply involved as a validation sponsor for the Internet2 service.

The Solution

Implementation of Flame was an easy enhancement to what was already in place. Since legacy video conferencing hardware was already deployed, the addition of a desktop cloud-based service was quite simple from the end user perspective. “Behind the scenes, of course, there were significant changes in the equipment room,” said Seth Levine, Manager of Video Conferencing and Collaboration, “but for the end user the transition was seamless.” Aside from typical applications in a Higher-Ed environment, such as virtual office hours, virtual meetings and distance learning programs, the Doctorate of Behavioral Health program takes full advantage of the service and uses it when students are in practicum. These students are out in the field, all over the country, as far away as Hawaii, Alaska, and even abroad. Students are counseling as part of their curriculum studies and once a week they meet using Flame to discuss cases with instructors and receive valuable advice and feedback. The service helps bridge the communication barrier and provides greater access to resources and collaboration methods for students in the field.

Another example is the School of Life Sciences. This department utilizes a virtual classroom program in which students in Arizona can see, communicate and exchange information via live video with staff scientists and researchers at the Smithsonian Tropical Research Institute in Panama and with experts at Smithsonian headquarters in Washington, D.C.

The Results

Want to know the full results of this partnership? Read the full case study here, and find out how Arizona State University and Interactive Digital Solutions worked together to solve their problem. If you’re ready to learn more about partnering with IDS, visit our Contact Us page now.